How to Get Field Updates From Your Team Without Making Them Use Apps, Full Transcript

What if the biggest problem with business software is not the software itself? It is getting people to use it. Field technicians, installers, drivers, and sales teams rarely want another app, another login, or another daily form. So, managers spend hours chasing updates by phone, writing notes, and entering the same information into a system later. Voca IQ can do more than answer incoming customer calls. It can be configured to call your own team at a scheduled time, ask the questions management needs answered, and collect every update. The employee does not need to learn new software. They simply answer a normal phone call and speak.