Effective Date: April 18, 2026
Version: 1.1
Company: 2845341 Ontario Inc. (VocaIQ)
This Cookie Policy explains how 2845341 Ontario Inc. (trading as VocaIQ, "we", "us", "our") uses cookies and similar tracking technologies on https://vocaiq.ai and the application at https://app.vocaiq.ai (collectively, the "Sites"). This policy should be read alongside our Privacy Policy, which provides broader information about how we handle personal information.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) by a website when you visit it. They allow the website to remember your actions and preferences over a period of time, so you do not have to re-enter information each time you return. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services operating on that website ("third-party cookies").
Similar technologies include:
- Local storage and session storage: Browser-based storage mechanisms that persist data between page loads or sessions.
- Pixel tags / web beacons: Tiny images embedded in web pages or emails that signal when content has been viewed.
- Fingerprinting: Techniques that identify a device based on its configuration. We do not use device fingerprinting for tracking purposes.
2. Cookie Categories
We categorise cookies by their purpose. When you first visit our Sites, our cookie consent banner will ask for your consent to non-essential cookie categories.
2.1 Strictly Necessary (Essential) Cookies
These cookies are required for the Sites and platform to function and cannot be switched off. They are set in response to your actions, such as logging in, setting privacy preferences, or filling in forms. No consent is required for these cookies.
- Authentication and session management
- Security tokens and CSRF protection
- Cookie consent preference storage
- Load balancing and routing
2.2 Analytics Cookies
These cookies allow us to count visits and understand how visitors use our Sites, so we can measure and improve performance. The information collected is aggregated and anonymous where possible. We will only set these cookies with your consent.
- Page view and session analytics
- Feature interaction tracking (e.g., which features are used most)
- Error monitoring and performance telemetry
2.3 Marketing and Targeting Cookies
These cookies are set by us or our advertising partners to build a profile of your interests and show you relevant advertising on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. We will only set these cookies with your consent.
- Advertising attribution and conversion tracking
- Retargeting and remarketing
- Social media integration (e.g., Meta Pixel, LinkedIn Insight Tag)
3. Cookie Registry
Our full, up-to-date cookie registry, listing each individual cookie name, purpose, duration, and provider, is maintained and updated regularly by our team. Because the specific cookies in use may change as we update our technology stack, we maintain a live cookie registry rather than a static list in this document.
| Category | Examples of Providers | Typical Duration |
|---|---|---|
| Strictly Necessary | Supabase (auth), Cloudflare (security) | Session to 1 year |
| Analytics | PostHog, Google Analytics (GA4) | Session to 2 years |
| Marketing | Meta, Google Ads, LinkedIn | 30 days to 2 years |
To view the current complete cookie registry, please refer to our cookie consent banner which is displayed on your first visit to https://vocaiq.ai. You may also request the full registry by emailing [email protected].
4. How to Manage Cookies
4.1 Cookie Consent Banner
When you first visit our Sites, a cookie consent banner allows you to accept, reject, or customise your cookie preferences by category. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
4.2 Browser Settings
Most web browsers allow you to control cookies through browser settings. You can typically:
- Block all cookies
- Block third-party cookies only
- Delete existing cookies
- Receive a notification before a cookie is set
For instructions specific to your browser, visit:
Please note that disabling certain cookies may affect the functionality of the Sites or the platform. Strictly necessary cookies cannot be disabled through our consent banner as they are essential to service delivery.
4.3 Opt-Out Tools
For analytics opt-outs, you may use tools such as the Google Analytics Opt-out Browser Add-on. For advertising networks, visit the Network Advertising Initiative opt-out or the Digital Advertising Alliance opt-out.
5. Do Not Sell - CCPA
We do not sell personal information collected through cookies to third parties for monetary consideration. To the extent that sharing cookie-derived data with advertising partners constitutes "sharing" under the California Consumer Privacy Act (CCPA) or similar U.S. state laws, you may opt out by:
- Rejecting marketing cookies through our cookie consent banner; or
- Contacting us at [email protected] with subject line "CCPA Cookie Opt-Out".
We will process opt-out requests within 15 business days and will not discriminate against you for exercising this right.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, legal requirements, or our business practices. We will post the updated policy at https://vocaiq.ai/legal/cookie-policy and update the "Effective Date" at the top. For material changes, we may display a notice on the Sites or send an email notification. We encourage you to review this policy periodically.
7. Contact
For questions about this Cookie Policy, to request the full cookie registry, or to exercise privacy rights, please contact:
2845341 Ontario Inc. - Privacy Officer
Email: [email protected]
Address: 215 Daffodil Court
Website: https://vocaiq.ai
Quebec Residents - An Act to Modernize Legislative Provisions as Regards the Protection of Personal Information (Law 25)
If you are a resident of Quebec, the Act Respecting the Protection of Personal Information in the Private Sector (CQLR c P-39.1), as amended by An Act to modernize legislative provisions as regards the protection of personal information (S.Q. 2021, c. 25) ("Law 25"), provides you with specific rights regarding your personal information. 2845341 Ontario Inc. respects these rights and has implemented the following practices.
Person in Charge of Personal Information Protection
2845341 Ontario Inc. has designated a person in charge of the protection of personal information, who oversees our compliance with Law 25 and all applicable Quebec privacy legislation. You may contact this person at:
Martin Jirgenson, Director
2845341 Ontario Inc. (VocaIQ)
215 Daffodil Court
Email: [email protected]
Phone: +1 825-465-8359
Cookie Consent and Tracking Technologies
In accordance with Law 25, we request your explicit consent before activating any cookies or tracking technologies that identify, locate, or profile you. When you first visit our website, you will see a consent banner that explains each category of tracking technology and allows you to make an informed, specific, and freely given choice. You may withdraw or change your consent at any time by clicking the "Cookie Preferences" link in the footer of this website.
We do not activate non-essential cookies or tracking technologies before you provide your express consent.
Your Rights Under Law 25
- Right to access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete personal information.
- Right to de-indexation: You may request that we stop disseminating your personal information, or that a hyperlink be de-indexed, where dissemination causes harm or is contrary to the purposes for which the information was collected.
- Right to portability: You may request that computerized personal information you provided to us be communicated to you or transferred to another organization in a structured, commonly used technological format.
- Right to withdraw consent: You may withdraw your consent at any time, subject to legal or contractual restrictions.
To exercise any of these rights, please contact us at [email protected] or write to 215 Daffodil Court. We will respond within 30 days.
Automated Decision-Making
VocaIQ uses artificial intelligence to operate voice agents on behalf of our customers. When our platform or a customer's AI agent renders a decision based exclusively on automated processing of your personal information, we will inform you at the time the decision is communicated. Upon your request, we will provide you with: (a) the personal information used in making the decision; (b) the factors and parameters that led to the decision; (c) the right to have the information corrected; and (d) the opportunity to submit observations to a person with authority to review the decision.
Cross-Border Transfers
We may transfer your personal information outside the Province of Quebec, including to the United States, to provide our services. Before any such transfer, we conduct a privacy impact assessment to ensure that the jurisdiction to which the information is transferred provides a level of protection equivalent to that in Quebec. We have also established contractual safeguards with each recipient. You may request information about our transfer practices by contacting [email protected].